Telecommunication industry trends and expert networks engagement

Connectivity not only accelerates global economic growth but also fosters stronger social bonds and supports environmental sustainability efforts.

It’s absolutely safe to say that the telecommunications industry serves as one of the key drivers of progress and innovation, and, in the near future, investors, authorities, operators, and vendors (with the appropriate guidance and knowledge) can seize opportunities in any new advances.

Let’s dive into some of the major trends in the industry that will shape its future and the way Expert Networks can be engaged to achieve further advances.

Trends in artificial intelligence

Although generative AI (GenAI) is now all the rage, what will businesses accomplish with it? Furthermore, it will be interesting to witness HOW businesses achieve any results.

Trend #1. GenAI integrated into companies’ software

According to Deloitte's latest report on Technology, Media and Telecom (TMT), practically all enterprise software providers will incorporate generative AI into their goods or services. Furthermore, the report forecasts that by the end of 2024, corporate software firms will have increased their revenue by an additional US$10 billion.

Trend #2. Increased GenAI chip demand and concerns about this

GenAI can become significantly quicker when run on ‘AI chips’. These are similar to traditional computer chips but have a much higher capacity due to the novel technologies that are incorporated. This allows huge cost savings during their operation and AI training.

The same Deloitte report also predicts that the market for specific chips designed with GenAI in mind will grow from being almost nonexistent in 2022 to nearly US$50 billion in 2024, and by 2034, experts predict the market will hit US$792.25 billion.

Trend #3. GenAI trained on in-house rather than public data

Businesses will spend more on generative AI. At the same time, it is anticipated that companies will prefer to use their own records to train GenAI to spur increased output, reduce expenses, and reveal innovative ideas and insights rather than relying on publicly available datasets.

Trend #4. AI’s increasing role in shaping customer experience

GenAI can deliver tailored content and offers by analyzing the usage patterns, past purchases, and other relevant data of customers, thus enabling targeted support, recommendations, and promotions.

To increase the effectiveness of employing AI, telecom companies will need experts with the following skills:

1. Interface Design – to work on better user experiences
2. Natural Language Processing (NLP) Engineering – to develop AI speech recognition
3. Data Engineering – to operate with data architecture, software, and big data
4. Data Science – to build machine learning models
5. Security – to handle cyberattacks

Trends in connectivity

Trend #1. Moving toward (near) limitless connectivity

There are several reasons why we should expect a further increase in demand for connectivity:

1. In 2023, the number of IoT devices reached 15.9 billion units, and by 2025, this figure is expected to hit 75 billion.
2. 91% of workers globally would rather work entirely or almost entirely from home
3. Smart home systems and interconnected vehicles are becoming more popular due to expanding urbanization and increasing disposable incomes

Trend #2. Increase in sales of smartphones with satellite services

According to Deloitte, more than 200 million smartphones with satellite connectivity will be marketed in 2024. It is anticipated that these phones will have unique chips worth roughly US$2 billion, although experts are still in doubt whether this ecosystem will exhibit a high level of adoption.

Trends in transportation

Transportation is an important element of connectivity. With emerging green tech adoption, this sector is becoming smarter and greener, focusing on electric and self-driving vehicles, although clearly more data will be needed for EVs and self-driving vehicles.

Telcos will also need to improve internet coverage and vehicles will have to have connections with roads, other cars, and people. Thus, telcos will also have to work on ensuring services such as:

1. Hands-free driving
2. In-car entertainment
3. EV charging networks.
4. “Vehicle to everything” (V2X) techю

To do so, telcos will require specialists in areas such as network engineering, IoT architecture, and data science, among others.

Expert networks’ role in telecommunications industry

The telecommunications industry is rapidly changing due to AI, growing connectivity demands, and smart tech. As it relies heavily on research and development, the role of expert networks in this sector cannot be ignored.

Additionally, expert networks can help to minimize risks, such as preventing data security issues.

With 31 billion interconnected devices today (expected to grow to 75 billion by 2025), telecom companies must expand networks, increase speed, and reduce latency. By introducing expert networks into these processes, companies can achieve cost-effective scaling while maintaining sustainability.

With telcos supporting self-driving cars, electric vehicle networks, and V2X technology, expert networks can help to deliver the knowledge required to drive this transformation, assisting telecommunications companies to seize new opportunities and stay ahead in an increasingly connected world.

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